Shipping Policy

At WON AYURVEDA PVT LTD, we strive to provide you with a seamless shopping experience. Here’s what you need to know about our shipping policies:

• Free Shipping: We offer FREE Shipping on all orders above Rs. 1499. This offer is subject to change, and any updates will be notified on our website.
• Processing Time: Orders are processed and shipped within 1-3 business days after payment confirmation. Please note that during peak seasons or promotional periods, processing times may be slightly extended.
• Delivery Time: The estimated delivery time for your order will depend on your location and the shipping method chosen at checkout. Generally, orders are delivered within 5-7 business days.
• Cash-On-Delivery (COD): We offer Cash-On-Delivery (COD) on all orders at no additional charge. Please ensure that the delivery address is accurate and someone is available to receive the package.

Returns & Refunds Policy

Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

• Return Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns must be initiated within 7 days of receiving your order.
• Non-Returnable Items: Certain items may not be eligible for return, including items on sale, gift cards, and personalized products. Please review the product description for any specific return conditions.
• Return Process: To initiate a return, please contact our customer service team at info@wonayurveda.com with your order details. We will provide you with instructions on how to return the item.
• Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
• Shipping Costs for Returns: You will be responsible for paying the shipping costs for returning your item unless the return is due to a defective or incorrect product. Shipping costs are non-refundable.

Exchanges

If you need to exchange an item for a different size or color, please contact us at info@wonayurveda.com Exchanges are subject to product availability, and we recommend returning the original item and placing a new order for the desired item.

Contact Us

If you have any questions or concerns regarding our Shipping & Returns Policy, please do not hesitate to contact us at:

WONAYURVEDA
https://wonayurveda.com/
info@wonayurveda.com

This Shipping & Returns Policy applies to all orders placed through our website. By placing an order, you agree to the terms outlined in this policy.