Privacy Policy
1. Introduction
This Privacy Policy describes how we, WON Ayurveda, collect, use, and protect the personal information of users who visit or purchase products from our Ayurvedic skincare e-commerce platform.
2. Information We Collect
– Personal Information: Name, email address, phone number, billing/shipping address, payment details.
– Non-Personal Information: Browser type, IP address, cookies, and browsing behaviour.
– Account Information: Details provided when you create an account with us.
3. How We Use Your Information
– To process and deliver your orders.
– To communicate with you about your purchases, offers, and updates.
– To improve our website, products, and customer service.
– For compliance with legal obligations.
4. Information Sharing and Disclosure
– We do not sell or rent your personal information.
– Information may be shared with trusted third parties such as logistics providers, payment gateways, and marketing service providers, strictly for business operations.
– We may disclose personal data if required by law.
5. Data Security
We implement appropriate technical and organisational measures to safeguard your information. However, no method of electronic transmission is 100% secure.
6. Cookies Policy
We use cookies and similar technologies to enhance user experience, analyse website performance, and personalise content. Users may disable cookies in browser settings, though some website features may be affected.
7. Your Rights
You may request access, correction, or deletion of your personal information. You can also opt out of marketing communications at any time by contacting us.
8. Data Retention
We retain your personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes.
9. Children’s Privacy
We understand the importance of protecting children’s privacy. While some of our Ayurvedic products are suitable for babies and children, our website, services, and marketing are intended for adults (parents/guardians) only.
We do not knowingly collect personal information directly from children under the age of 18. Any purchase of products intended for children must be made by adults on behalf of the child.
If we learn that we have unintentionally collected personal data from a child under 18, we will take immediate steps to delete such information.
Parents or guardians who believe their child’s information has been shared with us may contact us at info@wonayurveda.com to request deletion.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
WON Ayurveda
Email: info@wonayurveda.com
Phone: +91 8588022251
Address: F-325, Sec A6, Pkt 7 Narela, Delhi 110040
