Delivery Options
1. Standard Delivery: The delivery will be fulfilled on working days (from Monday to Friday). Orders usually ship within 2-5 working days depending on payment confirmation and your selected delivery address and availability of your items in the warehouse.
2. We have various delivery partners. We shall share docket number with customer so that they can track their order.
3. You will also find the applicable delivery costs at the order checkout when you purchase online, on the Order Confirmation;
4. The Product(s) will be delivered to the delivery address you specify in your order. The signature may be required to receive your item;
5. If you have not received the Product(s) within the estimated delivery time specified in the dispatch confirmation, you should contact us via our website or by email or by telephoning the Customer Call Centre (details are available here: Contact Us).
6. Orders can be delivered only in the India. We don`t support cross border delivery.
7. In the event of a force majeure situation (e.g. strikes, extreme weather conditions), the Seller’s obligations under the Contract are suspended during the period of the force majeure situation.
8. For more information contact us.
We will send updates by text message, so you can stay updated on your delivery or pickup order. Just add your mobile number at checkout to receive these notifications. The number of messages you’ll receive will vary depending on the orders you placed.
Once your order leaves our warehouse or is available for pickup, we’ll send you a text message. This will include your order number and a link to the tracking or pickup store information. We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method and carrier. You may receive between 1-2 text messages per item on your order.
Once your order has been prepared for dispatch or has been dispatched, we may be unable to change the delivery address.
For any type of query, please reach out our customer care by emailing info@wonayurveda.com
We have various delivery partners. We shall share docket number with customer so that they can track their order.